NEMOURS CHILDREN’S HEALTH SYSTEM
Data Gets Kids Home Faster
As a U.S. based non-profit children’s healthcare system, Nemours is committed to providing life-changing medical expertise and research.
Holding a huge amount of data from electronic health records across the country, we realized that if we could better access and analyze this information and these results – we could drive improvement. Data literate associates enable us to make better treatment decisions and improve the experience for every child in our care.
We’ll be able to provide outstanding care, advance the shift in clinical research, and boost positive outcomes for our young patients.
The Data Swagger Sessions
Many of us didn’t know what data was available, let alone how to read, analyze or even interpret it. So, we created an educational series called the Data Swagger Sessions.
These bite-sized tutorials aimed to inspire everyone. They showed us how data could be used in our everyday work to provide actionable insights and inform better decision making.
Beyond learning about existing applications and data sets, attendees also learned how to use available technology to generate actionable and timely insights at the point of decision making.
Our citizen developers and citizen analysts are armed with the skills to take ownership of data sets. Acting as the point of contact for the team’s data queries, they now add more value by ensuring their answers provide greater detail. By anticipating and predicting any future questions the teams are likely to have around that initial enquiry – we’ve really helped speed up problem solving.
Beyond learning about existing applications and data sets, attendees also learned how to use available technology to generate actionable and timely insights.
Prescribing better care
Opinion-based medicine can be problematic in the medical world. But delivering the right data at the right time helps us provide care that has already been proven to be successful in that particular circumstance.
Leveraging data to evaluate learnings and outcomes has helped us create new evidence-based clinical pathways and standard work processes, thus reducing risk and positively impacting patient care.
Our doctors and nurses can now start every day with a snapshot view of patient-first metrics. Displaying standard metrics around appointments, patient flow, and revenue cycle management helps us better plan ahead, improving the overall patient experience and our ability to deliver the highest level of care. Data has been a real miracle cure for us at Nemours.
DATA HAS IMPROVED PATIENT CARE
By using data to create clinical pathways, we’ve introduced procedures that ensure every child receives the same high-standard of care.
DATA HAS INSPIRED CITIZEN DEVELOPERS
We now have data literate decentralized citizen developers and citizen analysts across the organization that help their teams use data effectively to improve operational processes and patient care.
DATA HAS MADE GREAT DECISIONS
With a deeper knowledge of how previous decisions have impacted patients, we can now deliver the right care programs.
DATA HAS SAVED MILLIONS OF DOLLARS
One citizen developer has saved us tens of millions of dollars by analyzing our billing and revenue cycle data so we can introduce better processes and identify opportunities faster